I recently had the opportunity to work on an exciting project at ShahiRaj, building a scalable e-commerce tracking automation system using n8n and Vector DBs. The goal was to create a 24/7 proactive assistant for logistics teams, enabling them to focus on actual delivery issues rather than routine tracking calls.
To achieve this, I designed a system that integrates with Shipmozo/BigShip, sending automated updates to customers via WhatsApp as soon as their package status changes. This not only reduced the workload for the logistics team but also provided customers with instant updates, improving their overall experience.
The system is built on top of n8n, utilizing Webhooks to send and receive data. I leveraged Vector DBs for efficient data storage and retrieval, ensuring seamless communication between different components of the system.
Through this project, I gained hands-on experience with n8n, Vector DBs, and Webhooks. I’m excited to share my learnings and insights with the developer community, highlighting the potential of these technologies in building scalable and efficient automation systems.
Want to learn more about our e-commerce solutions and how we can help you automate your tracking process? Get in touch with us today!
Read more about our e-commerce solutions here. #ShahiRaj #EcommerceSolutions #Automation
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