Let’s dive into the tech stack used to build our AI Voicebot, which assists callers after hours and syncs appointments to the calendar via Exotel and AWS.
Here’s a high-level overview of the architecture:
- n8n: A node-based workflow automation tool
- Vector DBs: A real-time data storage solution
- Webhooks: For seamless integration with Exotel and AWS
We’ve implemented a custom solution using a combination of these technologies to enable our AI Voicebot to:
- Answer FAQs and take detailed notes
- Sync appointments to the calendar
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