Building an AI Support Chat Widget: A Technical Deep Dive

I recently had the opportunity to build an AI Support Chat Widget using n8n, Vector DBs, and Webhooks.

The widget’s primary function is to instantly answer FAQs from a knowledge base, allowing support teams to focus on high-priority issues.

To achieve this, I leveraged the power of n8n’s workflow automation, combined with the speed and scalability of Vector DBs, and the reliability of Webhooks for real-time updates.

The result is a seamless and efficient support experience for both support teams and customers.

Want to explore the tech stack behind our AI Support Chat Widget? Check out our technical documentation for a deeper dive.

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