Hospital receptions are often the first point of contact for patients, but they can also be a source of frustration and inefficiency. From answering questions about insurance coverage to providing detailed information about treatment packages, receptionists often have to dig through files or ask managers while patients wait.
At Shahi Raj, we’ve developed a solution to this problem by building a RAG AI Agent that can provide instant answers to these questions on WhatsApp. Our agent has ‘read’ every PDF, price list, and insurance policy in the hospital, ensuring 100% accuracy in its responses.
But how did we do it? In our latest blog post, ‘Building a Hospital ‘Brain’: How we use vector databases and n8n to turn static PDF policies into an interactive chat agent for staff and patients,’ we delve into the technical details of our project.
With our RAG AI Agent, patients can get the information they need in just 2 seconds, without having to wait for a response from a receptionist. This not only improves the patient experience but also frees up receptionists to focus on more critical tasks.
Read our blog post to learn more about how we built a ‘brain’ for our hospital and how you can implement similar solutions in your own institution. Visit Shahi Raj to stay ahead of the curve in healthcare innovation.
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