I recently built an AI Voicebot using Twilio/Exotel to assist our team at Shahi Raj. Here’s a high-level overview of the architecture:
Architecture
We used n8n as our workflow automation tool and Vector DBs for storing caller information. Our AI Voicebot uses Webhooks to communicate with these systems.
Technical Details
- We used Node.js as our primary programming language.
- We utilized the Twilio API for making calls and handling voice interactions.
- We implemented a custom logic to qualify caller’s needs and provide basic FAQs.
Want to learn more about building your own AI Voicebot? Reach out to me at Shahi Raj and let’s discuss!