In this post, I’ll walk you through building a 24/7 caller assistant using Exotel and AWS. The goal is to create a system that answers every call instantly, qualifies the caller, answers basic questions, and captures requirements with human-like precision.
We’ll use Exotel for handling incoming calls and AWS for storing and processing the caller information. I’ll share the code and architecture used to build this system.
Here’s the high-level architecture: Shahi Raj‘s AI Voicebot uses Exotel to receive incoming calls and then leverages AWS to process the caller information.
This allows us to create a 24/7 caller assistant that never sleeps and always has a professional front-line. Ready to build your own 24/7 caller assistant? Contact us for more information.
#ShahiRaj #Exotel #AWS #CallerAssistant